Help: buying books
Basket
Adding a book to the basket
To add a book to your shopping basket find the book you are interested in, and
select the buy link for the format you require eg "Buy Daisy CD" or
"Buy braille grade 2".
You will be taken to a confirmation page stating that the book (and giving the
format) has been added to your basket. The page then gives you a summary of the
number of items in your basket and the total price. There is a link to go
back to your search results.
You will also see a basket summary at the top of the navigation bar displaying
how many items you have in your basket and a sub total. You can view the
contents of your basket by selecting the basket link from the navigation bar or
the confirmation page.
Changing the quantity of an item in the basket
To change the quantity of a particular book you are buying select the basket link
located in the navigation bar (and called basket for use in a links list). This
will show your shopping basket. Find the book you want to change and enter the
new number in the "quantity" box for that book. Select the "update" button to
make the change.
Removing an item from the basket
To remove a book or subscription to the BookStream book club from the shopping
basket, please select the "remove" button, which is located after the total
price of that item. All remove buttons have the book title or book club
information within the alt text.
Checkout
Checking out the basket
When you select the checkout link you will need to log in if you have not already done so.
Then you will reach the first checkout page - billing details.
Billing details contains your home address that you entered at registration. If
this has changed use the My account link on the billing details page to change
your address in your account details. Then you will go back to the billing
details page. Once the billing address is correct press the continue button.
You will reach the delivery details page. If you have only purchased a
subscription to the BookStream book club then delivery details are not needed
and you will jump straight to the payment page. Otherwise, check that the
delivery details are correct and use the change delivery address link on the
page if you want the book delivered to a different address.
The last stage is payment. Fill in the details on the form ensuring that all
fields marked with a * are filled in. You will need to enter your credit or
debit card number and your name as shown on the card. Once you are ready press
the purchase button and your order will be processed.
You will be taken to the order verification page. This is to confirm that your
order has been successfully completed and contains your order details including
an order number. You will also be notified of your order by email.
What to do next?
For security reasons you cannot use the back button to go back through the
checkout information. To return to any part of the site use the links in the
navigation bar. There is also a "home page" link on the checkout confirmation page
which will take you to the main home page of the Book Site. You can also logout
via a link on the checkout confirmation page.
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